Visitor Agreement
PRIVACY POLICY FOR PUBLIC AREA OF WEBSITE
This Privacy Policy may change from time to time, so please check it on a regular basis.
This Privacy Policy describes how Resolution Data Management, ( or "we" or "us") uses your personal data which we may collect on this website (current home page address: ) ("Website") or which you may provide to us. This Privacy Policy covers our use of personal data collected via the public area of the Website.
Please read the Terms and Conditions of Use of the Website document for details of how you may use the content contained in the Website and the extent of our responsibility for such content.
WHAT PERSONAL DATA DO WE COLLECT ABOUT YOU AND HOW DO WE COLLECT IT?
We collect your personal data on the Website for the purposes set outbelow. We will not ask you to send us any sensitive personal data, such as youreligious convictions, state of mental or physical health,ethnic origin and similar sensitive information. Please do not send us any such personal data if possible to help us with our obligations under law. If you do send us such data, we will accept your explicit consent to use such sensitive personal data in the ways described in this Privacy Policy or as described by you.
Registration
We collect from you limited personal data which includes your name(s), contact details and basic information about the company that you work for in order to administer your registration on this area of the Website. We may also use these details to verify your membership and to provide you with any additional services that you request (see below). It is therefore important that you notify us if any of your registration details change.
Message Boards
You may provide us with further personal data if this is necessary for us to deal with any questions you may send us. You may also choose to include personal data in a message that you post in our various comments sections. This personal data will only be held by us for as long as is necessary to respond to your query or for the period during which your message is posted on the Website.
Please note that although the comment sections can only be accessed by other members and our website administrators, we would advise that you restrict the amount of personal data that you include in the messages that you post as the Website is accessed via the Internet and therefore we cannot guarantee that it is a totally secure environment.
DISCLOSURE OF YOUR PERSONAL DATA TO THIRD PARTIES
We will disclose your personal data to the following persons:
Such personnel within a particular Local Authority as we deem necessary to deal with your enquiry.
Any person who takes a transfer of our rights and obligations under any agreement we have with you.
Regulators (including the Office of the Information Commissioner), professional advisers to and agents of our company.
ACCESS TO THE PERSONAL DATA WE HOLD ABOUT YOU
You have a right to access (and if necessary correct) the personal data held about you. To obtain a copy of the personal data we hold about you, please contact us by email at support@resolutiondm.com. Please ensure the email is marked clearly with "Access Request". We may charge the statutory administration fee of £10 for responding to your request and may require you to help us identify the personal data that we hold about you.
DATA PROTECTION NOTIFICATION
Resolution Data Management Ltd is in the process of registering in the United Kingdom with the Office of the Information Commissioner as a data controller. Our notification is filed under number Z9503851 and public access to our notification is generally available online through the following website: http://www.dpr.gov.uk.
This Privacy Policy was last updated on 5th June 2007.
CONTACTING US
We welcome your enquiries and comments on this Privacy Policy and any queries or concerns that you may have. Please contact us at support@resolutiondm.com or by letter to the "Data Protection Officer" at our address set out in our corporate web site (www.resolutiondm.com )
Register Now
In order to access the Customer Support Portal and knowledgebase a request must be sent to Resolution Data Management in order to have your details created. Please select the link below and fill in your details. Alternatively please ring the support team on 01242 260505 stating that remote access to the portal is requested.